Q&A
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What is SJPBOX?
SJPBOX is a website that offers a blind box subscription service for Japanese snacks. Each month we handpick a variety of exciting and delicious Japanese snacks and send them to you in a surprise package. Each box is a unique experience filled with a variety of candies, cookies, and snacks from Japan .
What will be included in a blind box of SJPBOX?
SJPBOX blind boxes are filled with a wide variety of Japanese snacks! This may include but is not limited to:
- Various flavors of Japanese candies and chocolates
- Crunchy crackers and cookies
- Popular Japanese snacks such as potato chips, senbei, etc.
- Specialty snacks that are seasonally or regionally limited
- Occasional small gifts or toys
Our goal is to bring you a diverse Japanese snack experience that will surprise you with something new every time you open the box!
What is a “blind box”? How do I know what I will receive?
A “blind box” means you don't know exactly what snacks are in the box until you receive it. That's the fun of it! We have carefully planned for you to ensure that each box is full of value and surprises. You'll experience the excitement of discovering new snacks and possibly taste something you've never tried before.
What are the subscription options for SJPBOX?
We usually offer several subscription options, such as:
- Monthly subscription: Pay monthly and can be canceled at any time.
- Quarterly subscription: Pay for three months at a time, usually with some discounts.
- Annual Subscription: Pay for one year at a time and enjoy the biggest discounts.
Please visit our website to see the latest subscription options and prices.
How do I subscribe to SJPBOX?
Subscribing to SJPBOX is very simple:Visit our websiteSelect your preferred subscription plan on the “Subscribe” page.Fill in your shipping address and payment information.Confirm your order.You will soon receive your first box of SJPBOX full of surprises!
How much does SJPBOX cost?
The price of SJPBOX depends on the subscription plan you choose. Please visit our website for the latest pricing information. We strive to offer competitive prices so that you can enjoy a unique snacking experience from Japan at an affordable price.
How much does SJPBOX charge for shipping?
The shipping cost will vary depending on your shipping address. The system will automatically calculate the shipping cost when you place your order. We strive to offer affordable shipping options.
Can I cancel my subscription?
Yes, you can cancel your subscription at any time. Please log in to your account and find the option to cancel your subscription in your account settings. Cancellations usually take effect on the next billing cycle.
What if I am allergic to the snacks I receive?
All snacks provided by SJPBox are manufactured in Japan. We are not responsible for any food allergies or health issues. In each box, we include a product instruction manual. Please carefully read the allergen information on the manual before consumption. If you have any concerns, please consult your doctor.
All products are intended for consumption by individuals aged 6 and above by default. Please do not give these products to children under the age of 6.
How can I contact SJPBOX customer service?
You can contact our customer service team in the following ways:
- Send an e-mail to [SJPBOX's customer service e-mail address]
- by filling out the contact form on our website
We will reply as soon as we receive your message.